Your Data Security Our Commitment

1 What Data We Collect

When you create an account and use our services on bdjl22, we collect certain personal information. This process is fully transparent, and you have every right to know what is collected.

We collect two main types of data — information you provide directly and information collected automatically while you use the platform.

• Information provided during registration is stored directly on our secure servers.
• Full payment card numbers are never stored on our servers.
• Biometric data is not collected.
• No data is collected from minors (under 18 years of age).

2 Purpose of Data Collection

Bdjl22 does not collect data without a reason. Every piece of information collected has a specific purpose, and it is never used beyond that purpose.

• Account Management: To create and manage your account and ensure its security.
• Identity Verification: To complete the KYC process for fraud and money laundering prevention.
• Transaction Processing: For secure processing of deposits and withdrawals.
• Customer Support: To respond to your complaints and questions and to resolve any issues.
• Platform Development: To analyze usage patterns and improve the quality of our services.
• Legal Compliance: To comply with applicable laws and regulatory requirements.
• Responsible Gaming: To identify problematic gaming patterns and provide appropriate support.

Under no circumstances do we sell or rent your data to third parties for advertising purposes. This is one of our core principles.

3 How Your Data Is Kept Secure

Bdjl22 applies industry-leading technical and organizational measures to protect your data. Security is an ongoing commitment for us — not just a box to tick.

• All data transmissions are secured with TLS 1.3 encryption.
• Stored data is protected with AES-256 encryption.
• Regular third-party security audits and penetration testing are conducted.
• Staff access to data is restricted on a need-to-know basis.
• Two-factor authentication (2FA) is mandatory for all administrative access.
• Our data centers are monitored 24/7 with both physical and digital security measures.
• In the event of a security breach, you will be notified within 72 hours.

Please note that no method of transmission over the internet is 100% secure. Keep your password strong and never share it with anyone. If you notice any suspicious activity, let us know immediately.

4 Sharing Data with Third Parties

Bdjl22 may share your information with third parties only in limited circumstances. In each case, contractual obligations are in place to ensure your data remains protected.

• Payment Processor: Information required to complete transactions is shared with the payment gateway.
• KYC Provider: Data is shared with regulator-approved services for identity verification purposes.
• Law Enforcement Agencies: Where required by law or court order.
• Technology Partners: Service providers required to operate the platform (e.g., cloud hosting).
• Company Restructuring: In the event of a merger or acquisition, the new owner will be bound by this policy.

5 Cookies & Tracking Technologies

We use cookies and similar technologies on the bdjl22 website and app to enhance your browsing experience and keep the platform running smoothly.

• Essential Cookies: Required for login sessions and security purposes. These cannot be disabled.
• Functional Cookies: Remembers your language, theme, and preferences.
• Analytics Cookies: To understand which pages are used most. No personal data is linked.
• Security Cookies: To detect fraudulent login attempts and bot activity.

You can manage cookies through your browser settings. However, disabling essential cookies may limit access to certain features on the platform.

6 Your Rights

Bdjl22 respects your right to data privacy. Your key rights are outlined in detail below.

To exercise any of these rights, please contact our support team. We typically respond within 72 hours.

7 Data Retention Period

Bdjl22 only retains your information for as long as necessary. Certain data may be kept for a defined period after account closure to meet legal requirements.

• Active account data: retained for as long as the account remains active.
• Transaction records: 5 years after account closure (in accordance with financial regulations).
• KYC documents: retained for 7 years after account closure (in accordance with international AML regulations).
• Support contact data: retained for up to 2 years.
• Log files and security records: up to 1 year.
• Marketing preferences: deleted upon opt-out.

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified in any way.

8 Privacy of Minors

Bdjl22 strictly prohibits anyone under 18 from using the platform. We do not knowingly collect or store personal information from minors.

• Age verification is carried out at the time of registration.
• Age is re-verified during the KYC process.
• Any minor's data collected inadvertently will be deleted immediately.
• Parents who have concerns are welcome to contact us.

9 Policy Updates & Contact

Bdjl22 may update this Privacy Policy from time to time. For significant changes, we will notify you in advance by email or via a notice on the platform. The "Last Updated" date at the top of the policy will always reflect the most recent version.

Continued use of the platform after a revised policy is published will be considered acceptance of the new terms. If you do not agree to the updated policy, you have the right to close your account.

• Contact our support team for any privacy-related questions or requests.
• Data deletion requests are typically processed within 30 business days.
• You always have the right to lodge a complaint with the relevant regulatory authority.
• In the event of any conflict between the Bengali and English versions of this policy, the English version shall prevail.